Crucial Conversations Pdf

ISBN: B009S8GO14
Title: Crucial Conversations Pdf Tools for Talking When Stakes Are High, Second Edition

The New York Times best seller that changed the way millions communicate is now available in audio.

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.

Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation:

• New firsthand accounts of how these skills changed readers' lives
• New case studies showing how business leaders successfully applied these methods to achieve results
• New links to videos teaching what to do and what to avoid during crucial conversations
• New research findings offering fresh insights for applying the skills taught in the book

Crucial Conversations is filled with practical advice you can start using today:

• Prepare for high-stakes conversations
• Make it safe to talk about almost anything
• Transform unpleasant emotions into powerful dialogue
• Be persuasive, not abrasive

Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.

This book helped me. I ordered this book because it seemed useful and I could see one of my friends behaving differently. I bought this in mind that a big storm was coming. I have made mistakes during emotionally charged conversations/arguments before and didn't want to go down the same path again. Not too soon after I purchased it, that friend brought the storm.I took my time to read this and skim over it again before I entered the conversation because I didn't want to go in feeling attacked, defensive, or angry. I wanted to know how I could handle things. I didn't want to talk and head into a storm in the first place, but reading this book helped me feel less apprehensive about talking. I didn't want to go in ready to fight, I took my time talking on my own terms because I didn't want to lose my friend while feeling hot-headed. I explained my intentions on why I took long to not give off the impression that I didn't care.The book took me about 6 hours to read but I didn't really count. I flagged many pages to the point when I almost ran out of flags. There were very few parts I skipped towards the end (of examples/possible scenarios that I didn't think related to me), but most of the book seemed very relevant. The many examples helped. I think as a reader it helps to take written/typed notes of your own as you go, but I did not take much (I will though).When I felt I was ready to talk, I went in. I tried utilizing what I remembered. I did look at the smaller details to address them and tried not playing "trivia pursuit" on things that that were brought up. I got more of my friend's perspective. After we talked about our concerns, we found our misunderstandings and similarities regarding situations, as well as our viewpoints on both. I also brought up some possible agreements on how to avoid disrespecting each other in the future and if we did, the topic is left open so we can revisit our misunderstandings or perspectives again without making an ultimatum and to communicate more healthily if we think something is off between us. I didn't want to just get things off our chest, I wanted to make it easier for us to communicate in a similar manner (finding solutions) in the future. I wouldn't have gotten to this point if it weren't for this book. I honestly was prepared to lose a friend and in that scenario, none of us wins because we learned nothing about ourselves and others, we only saw our own viewpoints. By the end of our conversation, my friend seemed satisfied. We both have our similarities, though we handled things differently, this book played a part in bringing things up to light and how to go about it.There are other things I am going to work on tackling, such as things in the workplace and not in my personal life and hope it turns out okay for everyone too.I only read this once and skimmed it once after that, yet it helped me get this far. I really recommend this book to anyone who wants to get better at such conversations and arguments. It's worth rereading, not a read-once-and-drop-it kind of book.Well written with a fair amount of useful information for those in management or leadership roles Interesting read. Well written with a fair amount of useful information for those in management or leadership roles.Crucial Conversations is a Must-read I struggle with communicating effectively. As I considered my professional development plan for the year, I knew this was an area I wanted to focus on. I learned about Crucial Conversations from SHRM and decided to make it a first step. I'm glad I did.The book is chock full of good ideas on ways to communicate more effectively when it really counts. The authors provide great tips to illustrate the principles and make them real. There are no shockers here. Everything is pretty common sense and yet, it took this book for me to put them together.I have already used the principles I learned in the book in crucial conversations both at home and work. I've certainly not mastered the art yet, but I do feel more prepared and a bit less anxious in these high impact situations. I look forward to continuing to practice and improve over time.If your life requires that you interact with others, this book is for you!

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